At Benchocean, we believe that beautiful jewelry deserves thoughtful care. Necklaces are often part of everyday outfits and special occasions, and proper handling can help maintain their appearance over time.
This Jewelry Care Policy provides practical guidance for storing, cleaning, and handling your necklace collection.
1. Keep Jewelry Away from Moisture
Frequent exposure to water and humidity may affect the appearance of certain jewelry materials.
We recommend removing your necklace before:
- Showering or bathing.
- Swimming in pools or the ocean.
- Exercising or engaging in activities that cause excessive sweating.
- Using saunas or spending extended periods in humid environments.
After wearing your necklace, gently wipe away moisture before storing it.
2. Avoid Direct Contact with Chemicals
Perfumes, lotions, hairsprays, cleaning products, and other chemical substances may affect certain jewelry finishes.
For better care, we suggest applying cosmetics, fragrance, and skincare products before putting on your necklace.
Allow these products to dry completely before wearing your jewelry.
3. Proper Cleaning Methods
Regular gentle cleaning can help keep your necklace looking neat and presentable.
For general maintenance:
- Use a clean, soft, lint-free cloth.
- Wipe gently to remove fingerprints and surface residue.
- Avoid rough scrubbing or abrasive cleaning materials.
- Do not use strong chemical cleaners unless they are specifically suitable for the jewelry material.
For necklaces with delicate decorations, pearls, stones, or special coatings, follow the appropriate material-specific care instructions.
4. Safe Storage
Proper storage helps reduce scratches, tangling, and unnecessary exposure to environmental conditions.
We recommend:
- Keeping necklaces in a dry and clean location.
- Storing individual pieces separately when possible.
- Using a jewelry pouch or lined jewelry box.
- Keeping chains fastened when storing them to reduce tangling.
- Avoiding direct sunlight and excessive heat.
Separate storage is particularly helpful for necklaces with different finishes or decorative details.
5. Handle Necklaces Gently
Necklace chains, clasps, and decorative elements may be delicate.
To help prevent unnecessary damage:
- Avoid pulling or stretching chains.
- Open and close clasps carefully.
- Remove necklaces before sleeping.
- Avoid wearing jewelry during activities that may cause impact or friction.
- Keep necklaces away from children and pets when not in use.
If a chain becomes tangled, gently work through the knots instead of pulling forcefully.
6. Material-Specific Considerations
Different jewelry materials require different levels of care.
Gold-tone, silver-tone, plated, stainless steel, and decorative jewelry may respond differently to moisture, friction, and cleaning products.
Before cleaning your necklace, check the product description for material information and any specific maintenance recommendations.
Do not assume that every necklace is suitable for the same cleaning method.
7. Natural Wear and Maintenance
With regular use, jewelry may gradually show signs of wear.
Changes in surface appearance can depend on the material, frequency of use, storage conditions, and individual wearing habits.
Following the recommended care instructions may help reduce premature wear, but it cannot prevent every change that naturally occurs over time.
If you notice an unexpected defect or damage upon receiving your order, please contact our customer support team rather than attempting to repair the item yourself.
8. Questions About Jewelry Care
If you need assistance with caring for a particular necklace or would like more information about a product’s materials, our team will be happy to help.
Email: contact@benchocean.org
Thank you for choosing Benchocean. We hope every piece you wear brings a little more beauty to your everyday style.